DoubleTree by Hilton Downtown Wilmington - Legal District

The front desk person (Jason) was not professional. I asked to check in after 3pm and his reply was" to be honest the housekeeping is moving slow and I don't have a room of your type available " He didn't look in the system just dismissed me. Then I said I want to purchase a drink and his response was " to be honest you need to walk over to the corner store, it's cheaper " I again said I wanted to purchase the drink and he became flustered and asked someone else to ring it up. That person also checked me into my room and did not provide any excuses and was kind and courteous. Jason should not be at the front desk working with guests he is not very professional.

The location of the hotel is in a vivid upbeat part of town close to shopping and cultural experiences. The room I stayed in was quite romantic.

Friendly staff and comfortable bed what more can I ask for.

The bed was very comfortable. The room was clean. We were only there one night.

James at the front desk was awesome and made me feel very welcomed! The elevator was quick and the restaurant food was pretty good, although way too expensive.